Service Request

Service Request & Product Return Form

At FreeMotion, we strive to offer impeccable service and ensure your satisfaction. If you’ve encountered an issue with your product or need to initiate a return, you’re in the right place. Use this form to submit your service request, and our dedicated team will swiftly address your concern.

Please provide accurate and detailed information to expedite the process. Whether you seek a repair, replacement, or refund, we’re here to assist.

Remember to review our Warranty Limitations and Return Policy before submitting your request. If you have any questions, don’t hesitate to contact us.

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Email
Find it on the rim, body frame, user manual, box sticker, or mobile app. It helps identify your product.
Kindly review our return policy on our website before proceeding.
Address
Click or drag files to this area to upload. You can upload up to 10 files.
Media Upload Instructions: Exchange/Return: Attach item photos for description. Repair/Service: Upload detailed videos to help us understand and resolve the issue. Your thorough description is essential. Thank you.
Feel free to include any extra details or notes that might assist us in processing your request. Your input is valuable.

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